Account Manager/Specialty Account Manager - TEPEZZA (Endocrinology) - West Texas and New Mexico

Role Summary

Account Manager/Specialty Account Manager for TEPEZZA (Endocrinology) in West Texas and New Mexico. You will represent TEPEZZA to physicians and health care professionals, establish product sales, and manage the full territory including coordination with field teams. The Specialty Account Manager provides account management support within a defined geography, driving product demand and addressing account needs across designated accounts.

Responsibilities

• Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by sales and business unit leadership.
• Promotes TEPEZZA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines.
• Addresses issues related to access, pull-through, and reimbursement by coordinating with key stakeholders and matrix team members.
• Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other team members.
• Consistently meets or exceeds corporate sales goals.
• Communicates territory activity in an accurate and timely manner as directed by management.
• Drive product demand among targets through education on disease state and product information.
• Provides feedback to sales and business unit leadership, colleagues, and other internal departments about changing environment and results.
• Adheres to the Company’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code.
• Must be able to work closely with patient services and market access team members, and understand their roles, to achieve overall business goals
• Coordinate between accounts and relevant Amgen field teams to support full range of account needs
• Educate healthcare professionals and office staff on site of care options.
• Attends medical congresses and society meetings as needed.
• Manages efforts within assigned promotional and operational budget.
• Maximizes use of approved resources to achieve territory and account level goals
• Successfully completes all Company training classes.
• Completes administrative duties in an accurate and timely fashion.
• Functions as a contributing member of a high-performance team.
• Perform such other tasks and responsibilities as requested by the Company.

Qualifications

• Required: Account Manager – Level 4: Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience; OR High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience.
• Required: Specialty Account Manager – Level 5: Doctorate degree and 2 years of collective account management experience, sales, & commercial experience; OR Master’s degree and 6 years of collective account management experience, sales, & commercial experience; OR Bachelor’s degree and 8 years of collective account management experience, sales, & commercial experience; OR Associate degree & 10 years of collective account management experience, sales, & commercial experience.
• Preferred: Buy-and-bill experience with documented success and/or biologic/infusion experience strongly preferred.
• Preferred: Sales experience in Endocrinology, Ophthalmology, and/or rare/specialty disease states preferred.
• Preferred: Site of care and reimbursement experience strongly preferred.
• Preferred: Experience working with institutions and integrated delivery networks preferred.
• Preferred: Pharma account management selling experience essential; must be able to coordinate across field teams to address full range of account needs.
• Preferred: Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.
• Preferred: Proficient in Microsoft Office.
• Preferred: Professional, proactive demeanor.
• Preferred: Strong interpersonal skills.
• Preferred: Excellent written and verbal communication skills.

Skills

• Proficient in Microsoft Office.
• Professional, proactive demeanor.
• Strong interpersonal skills.
• Excellent written and verbal communication skills.

Education

• Doctorate degree
• Master’s degree
• Bachelor’s degree
• Associate degree
• High school diploma/GED

Additional Requirements

• Approximately 80% travel (may vary by territory), including some overnight and weekend commitments.