Account Manager - Southern California - Johnson & Johnson MedTech, Robotics

Role Summary

Account Manager in the Southern California territory responsible for end-to-end program development, clinical success, and driving utilization of Auris Surgical Robotics Technologies through procedure and disposable sales, education, and post-sales support.

Responsibilities

• Develop and execute quarterly business plans which achieve procedure sales and disposable sales revenue targets within the assigned geographical territory.
• Maintain a detailed, frequently updated and strategic business plan for the territory.
• Present realistic sales forecasts to sales management on a consistent basis.
• Work with the Field Sales Territory Manager counterparts to execute key strategic sales activities that maximize all Auris Health capital system sales and procedure sales.
• Lead product technical and clinical demonstrations to ensure eventual sales and adoption of Auris Surgical Robotics technologies.
• Execute key referral education activities that lead to increased procedure sales.
• Implement post-sales installation, implementation and adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of the deal.
• Support new customers in clinical adoption of Auris Surgical Robotics technologies.
• Work with the customer to ensure they achieve their clinical and economic goals with the new technology and drive higher customer utilization rates.
• Develop and maintain expert level knowledge of all Auris Surgical Robotics products and stay ahead of industry/market trends; communicate insights as needed.

Qualifications

• Required: Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers.
• Required: Ability to travel extensively up to 75%, including overnight travel within the assigned territory.
• Required: Work in a hospital or ASC setting, attending live patient cases as required, and wear necessary protective gear.
• Required: Self-starter with autonomy and the ability to problem-solve in high-pressure environments.
• Required: Strong teamwork, willingness to share sales strategies and learnings with management and peers; receptive to feedback and collaborative within a matrix environment.
• Required: Ability to articulate customer needs and feedback to the organization; highly organized with the ability to manage multiple projects and prioritize effectively.
• Required: Ability to communicate at a high level and with high frequency with sales management and the broader organization.
• Required: Ability to work in a regulated environment in compliance with ISO 13485 and 21 CFR 820.
• Preferred: Bachelor’s degree and a minimum of 4 years of relevant Operating Room sales experience.

Education

• Preferred: Bachelor’s degree; 4+ years of relevant Operating Room sales experience (as stated in preferred qualifications).

Additional Requirements

• Field-based sales role requiring a personal vehicle for travel with a valid driver’s license; monthly car allowance provided; company-issued computer and cell phone provided/expensed.
• Physical demands include talking, hearing, standing, walking, typing, lifting and handling lightweight equipment; regular travel within the territory up to 75% with frequent overnight stays.