Account Manager - Northern California - Johnson & Johnson MedTech, Robotics

Role Summary

We are searching for the best talent for Account Manager to be in Northern California territory, supporting field sales of Auris Surgical Robotics technologies and related solutions. The role involves developing and executing business plans, leading clinical and technical product discussions, and driving adoption and utilization in the assigned region. This position requires extensive travel within the territory and a clinical presence in hospital/ASC settings as needed.

Responsibilities

• Develop and execute quarterly business plans which achieve procedure sales and disposable sales revenue targets within the assigned geographical territory.
• Maintain a detailed, frequently updated and strategic business plan for the territory.
• Present realistic sales forecasts to sales management on a consistent basis.
• Work with the Field Sales Territory Manager counterparts to execute key strategic sales activities that maximize all Auris Health capital system sales and procedure sales.
• Lead product technical and clinical demonstrations to ensure eventual sales and adoption of Auris Surgical Robotics technologies.
• Execute key referral education activities that lead to increased procedure sales.
• Implement post sales installation, implementation and adoption protocol in collaboration with the sales team and service team to achieve the desired business objective of the deal.
• Support new customers in clinical adoption of Auris Surgical Robotics technologies.
• Work with the customer to ensure customer can achieve their clinical and economic goals with the new technology and overall customer satisfaction driving higher customer utilization rates.
• Develop and maintain expert level knowledge of all Auris Surgical Robotics products and demonstrate a firm grasp of industry trends and market trends, developing strategies to stay ahead of the competition.

Qualifications

• Required: A minimum of a bachelor’s degree and a minimum of 4 years of relevant Operating Room sales experience (preferred).
• Demonstrated ability to learn and communicate technical product as well as clinical knowledge of disease states to physicians and economic buyers.
• Travel flexibility: ability to travel extensively up to 75%, including overnight travel within the assigned territory.
• Hospital/ASC work experience and willingness to attend live patient cases and wear protective gear as required.
• Self-starter with autonomy and the ability to problem-solve in high-pressure environments.
• Team-oriented with ability to share sales strategies and learnings with management and peers.
• Receptive to feedback and able to collaborate within a matrix team environment.
• Strong ability to articulate customer needs and feedback to the organization.
• Highly organized with the ability to manage multiple projects and prioritize effectively.
• Strong communication skills with management and broader organization; ability to operate in a regulated ISO 13485 and 21 CFR 820 environment.

Education

• Bachelor’s degree (minimum) required.

Additional Requirements

• Position operates in a field-based sales territory environment and requires a personal vehicle for field travel with a valid Driver’s License; monthly car allowance provided.
• Company-issued computer and cell phone required and expensed monthly.
• Physical demands include talking, hearing, standing, walking, typing, and lifting/light equipment incidental to demonstrations.
• Travel within the assigned territory up to 75% of the time, with frequent overnight stays.